INFORMATION FOR
Billing Information
CHWC does not bill for Counseling Visits, Health Exams and most medications.
Students will be charged for any laboratory services provided (i.e. STI testing, throat cultures, etc.). Students can self-pay at the time of the testing or the laboratory companies will bill the insurance company directly. There are some medical supplies and services that may have minimal costs. This includes but is not limited to; tuberculosis testing, pregnancy testing, emergency contraception, durable medical supplies and vaccines. You may pay by cash or your Pioneer Express. Payment is expected at time of service. We do receive payment for services for students who have Aetna Student Health.
All students are required to have medical insurance. Information about your student health insurance coverage can be found by visiting the Aetna Student Health website. For general enrollment or waiver information, please visit WPU Student Health Insurance Plan Information.
FAQ's on Insurance and Self-Pay Billing
CHWC does not charge or bill insurance for counseling appointments.
No, CHWC does not offer X-ray services. If you feel you require an X-ray, you would need to have a medical visit with one of our providers in our department and they will refer you to an outside radiological facility. You will need to submit your health insurance information to all outside medical facilities.
CHWC contracts with several lab services to analyze our laboratory specimens. The laboratory used will depend on your insurance. If you do not have insurance, we can offer lab services at a discounted rates through one of our providers. You will be made aware of those costs during your visit. All of the laboratories will bill to your insurance directly.
CHWC is always concerned about confidentiality. For laboratory services, you may opt to self-pay at time of your visit. If you opt to go through your insurance, the company will produce an Explanation of Benefits (EOB) that will be sent home to the address on file with the company. Most insurance companies do not put specific diagnosis or treatments on the EOB. However, if you do not want the EOB to go to your home address, you may call your insurance company and request that the EOBs be sent to another address.
